Frequently Asked Questions

Everything you need to know about working with us

We are a direct manufacturer with over 11 years of experience in massage and personal care electronics. We have our own R&D team, production workshop, and quality control system.

Our main products include massage cushions, massage shawls, massage guns, heated waist belts, heated knee massagers, foot spa machines, and other wellness devices.

Our factory covers approximately 1,000 square meters and has a monthly production capacity of up to 100,000 units, ensuring reliable delivery for bulk orders.

Yes. We support OEM and ODM projects, including custom appearance designs, materials, branding, packaging, and product configurations.

We can customize product appearance, fabrics, colors, logos, and packaging. Standard models have no MOQ requirement, while special custom projects generally require a minimum order quantity of 2,000 units.

Yes. We have an in-house electronic R&D team and cooperate with external engineering partners to develop new products. Typical mold development takes 1–2 months, while complete product development usually requires 2–3 months.

Our products are certified with CE, FCC, and RoHS standards, meeting the requirements of major international markets.

We implement a strict four-step quality control process, including incoming material inspection, in-process inspection, full inspection before packaging, and final random inspection before shipment.

We strongly recommend payment through Alibaba Trade Assurance (credit protection orders). In addition, T/T (telegraphic transfer), L/C (letter of credit), and Western Union are also supported. Typically, a 30% deposit is paid in advance, and the remaining 70% balance is settled upon presentation of the bill of lading copy.

Our products are mainly sold to Europe and North America, while also serving customers in other international markets through distributors, brands, and cross-border e-commerce channels.

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